Security & Responsible Disclosure

At By Dasha London, protecting our website, systems, and customer information is one of our highest priorities. We appreciate the efforts of security researchers who help identify potential vulnerabilities through responsible and ethical disclosure.

If you believe you have discovered a security issue affecting bydashalondon.com, we encourage you to report it by following the guidelines below.


Responsible Disclosure Guidelines

When reporting a potential security vulnerability, please:

  • Allow us a reasonable amount of time to investigate and resolve the issue before making it public.
  • Do not access, modify, copy, or disclose customer or business data without authorization.
  • Avoid actions that could disrupt our website, services, or customers.
  • Do not exploit vulnerabilities for personal gain or malicious purposes.
  • Comply with all applicable laws and regulations throughout the reporting process.

How to Report a Security Issue

To help us investigate efficiently, please include:

  • A clear description of the vulnerability.
  • Steps required to reproduce the issue.
  • Any relevant technical details, screenshots, or supporting evidence.
  • Information about the affected page, feature, or service.

Please send your report to:

Email: help@bydashalondon.com

For security-related matters, please contact our security team only through the email address above.


Our Commitment

We value responsible security research and carefully review every legitimate report.

Our process includes:

  • Reviewing all valid security reports.
  • Prioritizing issues based on severity and potential impact.
  • Taking appropriate action to resolve confirmed vulnerabilities.
  • Responding to reports within a reasonable timeframe whenever possible.

Scope

This Responsible Disclosure Policy applies only to bydashalondon.com and services directly operated by By Dasha London.

Testing against third-party services, payment providers, shipping providers, or other external platforms connected to our website is outside the scope of this policy.


Safe Harbor

We will not pursue legal action against security researchers who:

  • Act in good faith.
  • Follow this Responsible Disclosure Policy.
  • Avoid accessing, modifying, or exposing customer information.
  • Give us a reasonable opportunity to investigate and resolve the reported issue before public disclosure.

Policy Updates

We may update this Security & Responsible Disclosure Policy periodically to reflect improvements to our website, services, or security practices.

Any updates will be published on this page with a revised effective date.


Contact Us

If you have any questions regarding this policy or wish to report a potential security issue, please contact us.

By Dasha London

Address
127 Office, 9 Jerdan Pl
London SW6 1BE
United Kingdom

Website
bydashalondon.com

Email
help@bydashalondon.com